Privacy Policy

---

Divine Path Beauty Ltd (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This privacy policy outlines how we collect, use, and safeguard the information you provide to us. By visiting our website or using our services, you agree to the practices described in this policy.

We may collect and process the following types of personal data:

• Contact Information: Name, phone number, email address.
• Appointment Details: Date, time, and type of service booked.
• Payment Information: Billing details for processing payments (handled securely).
• Feedback: Reviews, testimonials, or surveys.

• Website Data: IP address, browser type, operating system, and browsing behavior.
• Cookies: For website functionality and analytics (see section on Cookies below).

• Health Information: Allergies, medical conditions, or preferences relevant to treatments (with explicit consent).

We use your data for the following purposes:

• To Provide Services: Schedule and manage appointments, perform treatments, and customize experiences.
• Communication: Send booking confirmations, reminders, or respond to inquiries.
• Marketing: Share promotions, offers, or updates (only with your consent).
• Compliance: Fulfil legal obligations and resolve disputes.
• Improvement: Enhance our website, services, and customer experience.

We do not sell your personal data. However, we may share information with:

• Service Providers: Payment processors, IT support, or marketing platforms.
• Legal Authorities: When required by law or to protect our rights.
• Business Transfers: In case of mergers, acquisitions, or asset sales.

We retain your personal data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations. Once retention is no longer required, data is securely deleted or anonymized.

Our website uses cookies to improve user experience. Cookies are small files stored on your device. We use:

• Essential Cookies: For website functionality.
• Analytics Cookies: To monitor site usage.

You can manage cookie preferences through your browser settings.

You have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Rectify inaccurate or incomplete data.
• Deletion: Request deletion of your data where applicable.
• Objection: Opt-out of certain processing activities, including marketing.
• Data Portability: Receive your data in a structured format.

To exercise your rights, please contact us (details below).

We implement robust measures to protect your data from unauthorized access, alteration, or disclosure. These include:

• Encryption of sensitive information.
• Regular security audits.
• Restricted access to personal data.
• We are an active subscriber to the Information Commissioner's Office (ICO)

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies when visiting these sites.

We may update this policy periodically. Changes will be posted on our website with an updated "Last Updated" date. Your continued use of our services indicates acceptance of the revised policy.

If you have questions or concerns about this privacy policy, please contact us:

Divine Path Beauty Ltd
Address: 64 London Rd

                   Colchester

                   Essex

                   CO3 4DF

Phone: 01206 913 965
Email: team@divinepath.uk

Last Updated: December 2024